The role of interaction for caller satisfaction in telenursing: A quantitative study

Authors

  • Marie Mattisson Linköping University
  • Sussanne Börjeson Linköping University
  • Kristofer Årestedt Linnaeus University
  • Malou Lindberg Linköping University

Keywords:

Telenursing, Telephone nursing, Interaction, Interpersonal relations, Patient satisfaction, Communication, Nursing care

Author Biographies

  • Sussanne Börjeson, Linköping University

    Professor

  • Kristofer Årestedt, Linnaeus University

    Professor

  • Malou Lindberg, Linköping University

    Ass. prof.

Downloads

Published

2022-06-20

Issue

2022: The 7th International Collaboration for Community Health Nursing Research conference: Community nursing towards sustainable health

Section

Nursing workforce

License

Copyright (c) 2022 Marie Mattisson, Sussanne Börjeson, Kristofer Årestedt, Malou Lindberg

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.